Cancellation Policy
At Best Flight Savers, we understand that travel plans can change unexpectedly. Our cancellation policy is designed to give you clarity, support and a simple process when you need to adjust or cancel your flight booking, hotel reservation, holiday package or car rental. We aim to keep everything transparent so you can manage your trip with confidence, even when plans shift at the last moment.
Flight Booking Cancellation
Changes to flights happen more often than anything else, so we’ve made sure that the cancellation process for your flight booking is easy to follow. Whether you booked in advance or at the last minute, our team is here to help you make changes without confusion.
How to Cancel
You can cancel your flight booking using any of the methods below:
Online:
Log in to your account on our website, open “My Bookings,” choose the flight you want to cancel and complete the steps shown on screen.
Customer Support:
If you prefer direct help, email us at support@bestflightsavers.com or call +44 020 3951 4295. Our team will guide you through the cancellation process and explain any applicable rules.
Cancellation Fees
Flexible Tickets:
If you selected a refundable or flexible fare during your flight booking, cancellation charges are usually low. The exact terms are displayed at the time of booking.
Standard Tickets:
Non-refundable fares may include airline penalties. These fees depend on the airline, how close to departure the cancellation is made and the type of ticket purchased.
Refunds
Eligibility:
Refund approval depends on the fare conditions set by the airline. Some tickets allow full refunds, while others may only offer partial refunds or future travel credits.
Processing Time:
Once the airline approves your refund, it will be returned to your original payment method. Processing times vary by airline and may take anywhere from a few days to several weeks.
Hotel Booking Cancellation
Along with flight booking services, we help travellers find the right hotels for their journey. If your plans change, cancelling your hotel reservation is simple.
How to Cancel
Online:
Sign in, go to “My Bookings” and cancel your reservation in a few quick steps.
Customer Support:
If you prefer assistance, our team is available to help you at any time.
Cancellation Fees
Flexible Reservations:
Many hotels offer free cancellation up to a certain time before arrival.
Standard Reservations:
Some bookings come with fixed cancellation fees based on the hotel’s policies and cancellation window.
Refunds
Eligibility:
Refund rules depend on the hotel’s policy for the specific room type you booked.
Processing Time:
Once a hotel approves the cancellation, we process the refund promptly and return it to your original payment method.
Holiday Travel Package Cancellation
Our holiday packages bring together flights, hotels and experiences in one place. If you need to cancel your package, we help you understand all costs involved.
How to Cancel
Online:
Visit “My Bookings,” select your holiday package and follow the cancellation steps.
Customer Support:
Email support@bestflightsavers.com if you require personal guidance.
Cancellation Fees
Flexible Packages:
These usually come with minimal charges or no cancellation fees at all.
Standard Packages:
Charges depend on the travel providers involved, including the airline, hotel and tour operator.
Refunds
Eligibility:
Every part of the package follows the terms of each service provider.
Processing Time:
Refunds may take longer because multiple partners are involved, but we keep you updated throughout the process.
Car Rental Cancellation
If your travel plans change and you no longer need a rental car, cancelling is straightforward.
How to Cancel
Online:
Open your rental car confirmation in “My Bookings” and choose the cancellation option.
Customer Support:
Email our support team for help if needed.
Cancellation Fees
Flexible Bookings:
These may allow cancellations without any fee if done before the scheduled pickup time.
Standard Bookings:
Some rental providers charge a fee for late cancellations or changes.
Refunds
Eligibility:
Refunds follow the terms of the rental car provider.
Processing Time:
Once approved, refunds are issued to your original payment method.
Additional Guidelines
Unexpected Situations
If your travel is affected by events such as airline strikes, natural disasters or sudden travel restrictions, we coordinate with airlines and other partners to help you make the best possible adjustments. While not all situations are within our control, we always try to offer clear guidance and workable options.
No-Show Policy
If you miss your flight or hotel check-in without cancelling in advance, the booking may be treated as a no-show. Most airlines and hotels do not offer refunds in these cases. We recommend cancelling early whenever possible to avoid unnecessary losses.
Refund Timelines
Refund speed depends on airlines, hotels and tour operators. We follow up on your behalf, but some providers may take longer due to internal processing.
Contact Us
If you need help cancelling a booking or understanding any refund rules, our team is here to support you at all times.
Best Flight Savers
Phone: +44 020 3951 4295
Website: https://bestflightsavers.com
Email: support@bestflightsavers.com
Address: 13-1 Church Way Street, Bradford, BD1 7ZE, United Kingdom
We want your flight booking experience to feel safe, simple and supported from start to finish. When your plans change, we’re here to make the cancellation process as smooth as possible.